Receiving and Communicating Information From Inmates – Training for Trainee Prison Officers in Secure Facilities

Contributed by the Ecole nationale d’administration pénitentiare Département Gestion et Management

It is a particularly important moment – one that can only succeed if proper communication is established. An interview is a dialogue in which one person seeks to obtain information from another, with the latter’s consent. Proper communication means being able to express your objectives, expectations, and questions sincerely.

This also means creating the right conditions for a calm relationship. Finally, it means knowing how to listen, understand and respect. During the interview, we look at the individual as a whole, his feelings and his environment.

The aim is to analyse the needs, aspirations, values, and representations of individuals. We must not try to influence or change their opinions, except in exceptional circumstances. The supervisor conducting the interview must remain neutral.

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Recommendations for families and professionals when there is a revelation of sexual violence in children and adolescents (English, Spanish, Catalonian, 2022)

These recommendations and guidelines are intended to serve as an initial guideline at the time of disclosure or discovery of sexual violence experienced by children and adolescents (CA) and are focused on two groups: a) the family and people close to the CA and b) the teams of professionals that are accompanying them from the revelation, with a clear purpose of reducing secondary victimization. (more…)