KMS Guidance

About Knowledge Management System (KMS)

KMS supports collaboration among EPTA members and allows Prison Training Academies to contact EuroPris secretariat with a query or request for information.

EuroPris will then send a note across the EPTA network to ask for responses to these by a specific date. Respondees will have access to all responses and can collate the information as applicable to them.

HOW DO I SEND A QUERY?

Before formulating the query, think about:

• What information is necessary? Separate “need to know” from “nice to know” information.
• At the end what data do you need to have?

When formulating the query:

• Put yourself in the shoes of the one answering the questions;
• Questions must be clear and specific;
• Questions must be restricted to one topic only;
• Keep it short – As a general rule, keep your survey short, simple, and to the point. Try to limit your number of questions to 5;
• Provide definitions for terms so that the questions are interpreted in the same way by all respondees;
• Avoid abbreviations and jargon, if they must be used, clearly define them;
• Avoid long and complex questions;
• Ask for only one piece of information at a time;
• The questions can be formulated as Yes/No questions or as open-ended questions.

After formulating your query

Contact Julia Ilyina, the EuroPris Office Manager (secretariat@europris.org), with the request of information and provide a deadline for receiving the answers.

Bear in mind that a longer deadline ensures more responses.